Cancellation policy
Cancellation Policy for EtikaCare.com
Some items in our store may be offered to you as a subscription, a pre-order, or try before you buy. This cancellation policy lays out how you can change or cancel these kinds of purchases.
Subscriptions
When you purchase a subscription you’ll receive repeat deliveries based on the duration and frequency you select.
Your payment details will be stored securely, and you’ll be charged for each delivery unless you choose to pay in advance.
Some subscriptions may auto-renew at the end of their term. If you don’t want to renew a subscription, you can cancel it.
You can cancel or change your subscription at any time. Your order confirmation emails include links to manage your subscription.
For details on returns and refunds, please see our Returns Policy.
Pre-orders
When you purchase a pre-order, you are reserving an out-of-stock or soon-to-be-available product not yet in inventory. We may collect no payment or a partial deposit at checkout, store your payment method, then fulfill and charge the full or remaining payment at a future date.
You can cancel a partially paid pre-order that has not yet been fulfilled.
If your pre-order has already been fulfilled, you cannot cancel the order, but you can request a full or partial refund.
For details on returns and refunds, please see our Returns Policy.
Try Before You Buy
When you choose a “try before you buy” item, we authorize your payment method before fulfilling the order. You will have a specified trial period to decide if you want to keep the item.
If you return the item within the trial period, no charge will be applied. If the trial period lapses without return, we will charge your payment method for the full amount.
For details on returns and refunds, please see our Returns Policy.